Training for stewards

We understand that the steward's role can sometimes feel daunting, so that's why the CSP provides full support and training to all its representatives.

Book your induction training today!


All our courses are designed to help you develop the knowledge, skills and confidence needed to fulfil your role as a CSP steward to best effect. Attending a CSP stewards' training course brings many benefits, not least the chance to:

  • meet and network with other stewards as well as your regional senior negotiating officer
  • share experiences and information
  • practice your stewards' skills in a safe and supportive environment

We strongly encourage stewards to attend the induction training as soon as possible after election and participate in regional training days to further enhance your skills.

Find out about available courses: contact CSP enquiries by phone on 020 7306 6666, or email

Read the news story: CSP reps’ training gains external recognition (29 November 2017)

Induction training

If you are a new steward you should make sure you attend a stewards' induction course as soon as possible after election. The course covers:

  • the job and skills required of a steward
  • your terms and conditions of employment
  • working with your manager
  • developing your negotiating skills
  • representing your members at work
  • dealing with your members' problems
  • working with other unions.

Book your induction training today!

Regional training days

Stewards' courses are supplemented with regular, regionally-organised, stewards' training days (which are sometimes held jointly with CSP safety representatives). These focus on both skills-based training and addressing issues of local relevance.

Details of your regional training days can be obtained from your CSP senior negotiating officer or regional steward. You can also download them from icsp. Make sure to put the dates in your diary as soon as possible to enable you to take the time off.

TUC courses

Stewards can also access TUC training courses. The TUC offers high quality, accredited training through a network of colleges of further and higher education across the UK. Courses are offered flexibly to suit the needs of union reps and cover a range of subjects, from the skills and knowledge needed to undertake your role as a rep effectively to employment law, pensions and grievance and disciplinary procedures.

TUC learners can now work wholly or partly online, which opens up access to training to a generation of union reps and potential reps unable to attend a classroom. More information about the courses available from the TUC can be found on their Unionlearn website:

12 training day benefits

See what other stewards say about the benefits of training days:

  1. opportunity for networking and peer support
  2. increasing knowledge and awareness of recent/relevant topics
  3. sharing ideas across health regions/ find out what is happening in other areas
  4. stops you feeling alone in issues in your health board
  5. learning from other experiences of situations
  6. it’s an essential part of the role, isn’t it?
  7. maintaining contact with SNO and other stewards
  8. confidence in role
  9. CPD opportunity
  10. enabling you to work as an effective steward
  11. practical tips for being a steward
  12. being aware of national issues

Book your induction training today!

See your regional training day dates

Last reviewed: