Campaigning resources – loss of physio or rehab practice space

Download our simple intervention letter and send it to management to make sure CSP members are properly consulted before any temporary or permanent changes of space are made.

Access to many physio and rehab spaces has been restricted due to the pandemic

Have you lost any physiotherapy or rehabilitation practice space? Is this a barrier to vital physiotherapy services restarting? By sending this intervention letter, we hope to achieve a date for consultation from management in writing, or a risk assessment if they are unable to do it now because of the pandemic.

If you don't have a CSP steward at your place of work, contact organisers Iain Croker ( or Alice Spilsbury ( and they'll assist you.

Starting a dialogue with management

First, choose the template letter suitable for your location:

Contact your CSP steward and together send this letter to management. You can edit it where appropriate. 

Always report any loss of space or barriers to physio services to your steward, especially if they are based at another site from you. If you do not know who your CSP steward is, let us know and we'll help you.

Working with your steward you can use the above template letter and/or send an email highlighting where space has been lost (or any other issue preventing physio services) and a request for the following information:

  • How long the loss of space will be in place – ask for confirmation that it is temporary
  • A date/time frame for when the space will be returned to physiotherapy
  • A request for a risk assessment in terms of impact patient care
  • A risk assessment on the impact on members health e.g. stress/close proximity working/impact on confidentiality etc
  • Ask for a copy of the Equality Impact Assessment (or check they have completed one)

The important point is to begin the dialogue with management. It is often the case that there are good intentions to respond to a crisis (especially at the moment) but it's vital you and/or your CSP steward is kept informed and consulted. It shouldn't have to be a guessing game! 

Case study: how members in Kent organised themselves when their physio space was taken away

Here, a CSP member explains how their department joined together to tackle loss of physio space due to the pandemic.

The situation

For the last seven months or so, we have had our physio space taken from us in order to help with the surge in demand that the pandemic has brought on us here in Kent. As one of the worst-hit areas, we were happy to give this space up temporarily but we couldn’t get a clear answer when we would get our space back. Throughout the whole pandemic we have remained open, albeit at reduced capacity at times, therefore operating without a space has been difficult to say the least.

What did you do?

I had a meeting over Zoom with Iain Croker, one of the CSP Organisers and, among other things, he reiterated to me the importance of meaningful consultation. He suggested completing an impact assessment which I had never done before, but he talked me through it and sent me an example. We completed the impact assessment and, as there is an initiative in our hospital on wellbeing, we used that as a driver to put across our feelings and how it affected us a department. As a team we discussed the situation with a member of our 'Time To Talk' team who have been supporting members of staff through difficult situations during the pandemic.

What happened? 

It’s taken a few weeks but we have officially got our department back! I write this email very happily from my cubicle with my colleagues around me and it is a joy to see the smile on everyone's faces. Unfortunately, given the growing demand of acute services and the trend of MSK physiotherapy leaving acute hospitals, I do feel this is a temporary reprieve, but it is indeed a very welcome one. 

What did you learn from this?

I feel the most important aspect was approaching the situation as a team and involving as many people as possible. We met together as a department and ensured we were all united. However, on meetings with senior members of the Trust, we all had a voice, not only our managers. We asked for a meeting over Teams with all of the staff, which was helpful in portraying how we all felt. 

To be honest our management have also been brilliant in fighting our corner and explained to the Trust how our hands were tied without a department to work from and how it could be negatively affecting patients.

For any questions about loss of gym space or similar barriers to restarting physio services please email us at


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