CSP PLI scheme

All physiotherapists must have appropriate indemnity as a condition of their registration with the Health and Care Professions Council (HCPC). 

All members of the CSP, except categories Q-overseas and C-non-practising, benefit from the CSP professional liability insurance (PLI) scheme. It is your responsibility to understand the terms and conditions of the scheme by reading the full policy documents.

Forthcoming changes to the PLI scheme from 1 July 2022

  • The turnover cap on business insurance will increase to £140, 000.00 for all eligible businesses subject to policy terms & conditions.
  • All existing exclusions to cover will remain in place.
  • A separate standalone sports-massage insurance policy for student and associate members will no longer be offered.

Members with eligible businesses with a current business turnover between £75,000 (the current cap) and £140,000 (the forthcoming cap) may wish to review their current and planned  business covers in light of this forthcoming change. Please contact your business insurers or James Hallam for advice.

The basics

The CSP PLI scheme provides two separate insurance policies for you:

  • Medical Malpractice Insurance: This covers claims for personal injury to your patients arising from your work e.g. failing to assess and treat properly or harming your patient with your treatment.
  • Public Liability Insurance: This covers non-personal injury claims that are not associated with your treatments e.g. slips, trips and falls coming in and out of your clinic.

At a glance

The scheme covers you for all your individual physiotherapy work:

  • for all activities within the scope of physiotherapy practice – there is no list of ‘included’ activities but the treatment of animals, some professional footballers, spinal injection therapy, nerve blocks and acupuncture when used for fertility treatment  are excluded.
  • wherever you work – hospital, clinic, gyms, sports venues, patient’s homes and anywhere else that you work with your patients.
  • whether you are full or part time.
  • if you have more than one place or type of work – e.g. you mix NHS work with other work.
  • if you work in healthcare, education or social care settings for paid, unpaid and voluntary work.
  • for 'return to practice' and student work experience placements.
  • undertaken in the UK, and allows you to work overseas (but not USA, Canada or Australia) for up to 180 days without needing extra insurance.

Separate insurance may be required for some types of corporate entities and businesses formed by members. The CSP scheme is not business insurance.

Separate insurance is required if you are not working within the scope of physiotherapy practice. If you are not sure whether you are doing any given activity as a physiotherapist see our Scope pages.

Terms, conditions and exclusions to the scheme apply. You must read the policy documents to understand what these are and whether they affect your work. If you need other types of insurance contact the CSP's insurance broker, James Hallam for advice.

Need evidence of your insurance cover?

You can now download your personal 'Evidence of insurance document' from the website.  To use this service you need to be a current CSP member of one of the following types: Practicing member, Associate member, Associate student member or Life member. 

If you need a copy of your insurance policy wordings, please print off a copy of the documents below.

Need to make a PLI notification?

You must tell the insurers about certain events. Please read the PLI Claims Notification Guide available on the James Hallam website. This will tell you what to do. Then follow the advice of James Hallam and the insurers for what to do next. They will help you manage the event and if necessary act on your behalf. This will ensure you do not need to engage directly with the claimant or their solicitor. You do not need the consent of the patient to provide their personal details when filling in the PLI notification form (Data Protection Act s35(2)). Please do not send the CSP any patient identifiable information, physiotherapy records or solicitor’s letters sent to you under any circumstances.

Membership categories and PLI cover

You must ensure that you are in the right CSP membership category. Please note:

  • Full Practising:  You must have an HCPC number to be in category B or BE. If you are in the subcategory BE you must also have parallel teaching union membership. If you are not a member of a teaching union you must move to category B.
  • Associate: This includes overseas qualified physiotherapists undergoing a ‘period of adaptation’, and UK qualified physiotherapists undergoing ‘return to practise’ who do not yet hold an HCPC number. When you have your HCPC number you must move to a new relevant category. You must be undertaking physiotherapy activities and have your work solely delegated to you by a registered Physiotherapist or other registered health professional. If you are doing non-delegated tasks or seeing patients without referral from a physiotherapist or other health professional, then this work will not be covered by the scheme and you will need to find alternative insurance.
  • Retired: For those who have stopped working completely. Reduced cover for strictly ‘non-practising’ activities such as speaking engagements. If you wish to offer any form of clinical knowledge, skills and/or experience such as direct practice, lecturing or voluntary work you must remain on the HCPC register and in the full-practising CSP membership category.

Key information


 Professional Liability - The MPLC Ltd on behalf of certain Lloyds Underwriters.

Public Liability - Royal and Sun Alliance Insurance plc

Limits of Indemnity

Professional Liability - £7.5 million in any one claim with an overall limit of £10million in respect of all claims in any one period of insurance per member.

Public Liability - £10 million in any one claim. £10 million in the annual aggregate for product liability claims.

Basis of coverClaims made (claims must be reported during the currency of the policy).

Retroactive Cover

Work undertaken from the date of CSP membership is included.
Run OffProvided for members who leave the CSP /retire from practice provided the CSP continues to purchase a PLI scheme for members and the claim arises from work done by an individual whilst they were a CSP member.
ExcessNone. Members do not have to make any contribution to the costs of a claim.
BeneficiariesThe CSP is the policy holder. Individual CSP members resident in the UK benefit from the scheme.
What's covered Professional Liability - All work within the scope of physiotherapy practice but excluding the treatment of animals and certain professional footballers, and acupuncture when used for fertility treatment.


Note: In the event of any dispute the full policy wording overrides any information contained in these webpages and the underwriters are the final arbiters of any decision to offer members cover under the policy based on their individual circumstances.

Key documents

  1. Full policy wording of the CSP PLI (medical malpractice) scheme 2021-22
    This document provides the full terms and conditions of the medical malpractice and professional indemnity policy. As with all insurance policies, you should read and understand the policy and talk to the CSP brokers if you have any concerns.
  2. CSP Public Liability scheme master schedule 2021-22
    This document provides details of the public liability policy specific to the CSP, as well as any exclusions and amendments to the full policy. You should read this alongside the full policy document. As with all insurance policies, you should read and understand the policy and talk to the CSP brokers if you have any concerns.
  3. Full policy wording of the CSP Public Liability scheme 2021-22
    This document provides the full terms and conditions of the public liability policy. As with all insurance policies, you should read and understand the policy and talk to the CSP brokers if you have any concerns.
  4. The summary of members PLI insurance scheme 2021-22
    This document will be available shortly.
    This document provides the key points of the CSP scheme to help you understand what is covered under the CSP scheme
  5. Quick PLI reference guide
    This document will be available shortly.
    This document provides a quick and easy reference to key points of the CSP’s PLI Scheme for members.

Further information

The CSP is not regulated by the Financial Conduct Authority (FCA) to give insurance advice. For specific insurance related enquiries you can contact the CSP insurance brokers:

James Hallam
Saxon House
Duke Street
Essex CM1 1HT

Tel: 01245 321185; email: promedschemes@jameshallam.co.ukJames Hallam website

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