First Contact Physiotherapy case studies

To support members who are considering implementing First Contact Physiotherapy (FCP) or are in the early stages of doing so, the CSP is collating case studies to showcase different approaches.

The people and services featured have kindly agreed to share their experiences and insight for others to learn from.

We hope the case studies will inspire and educate members by highlighting positive examples of best practice, different methods of embedding FCP, and how they are applicable to varied environments and demographics.
 

An integrated approach, East Sussex

Matthew Carr from Sussex MSK Partnership East explains how FCP is enabling a joined-up pathway of care for patients.

Read more about integrated care
East Sussex team photo

An FCP hub model, Derbyshire

An FCP hub model is giving patients convenient access to services while also ensuring integration, says Susan Buckley from Derbyshire Community Health Services.

Find out how the hub model works in practice
Susan Buckley, acting general manager, Derbyshire Community Health Services

FCP in a rural setting, North Wales

An integrated approach to FCP is enabling patients from rural areas to access the service via their local GP, says Robert Caine from Betsi Cadwaladr University Health Board.

Learn about the FCP service in North Wales
Robert Caine, advanced practice physio primary care lead, Betsi Cadwaladr University Health Board

Embedding FCPs within primary care networks, London

Kingston's model involves PCNs directly employing First Contact Physiotherapists who are mentored by both a GP and an FCP lead who quality assures their work.

Find out how the embedded model works
Jehan Yehia, governance FCP lead for the Royal Borough of Kingston upon Thames

A GP's perspective on FCP, Aylesbury

Dr Graham Jackson explains that including an FCP in a multidisciplinary team ensures patients can get access to physio referrals and advice quickly.

How FCP is supporting patients
GP Graham Jackson, Whitehall Surgery, Aylesbury