Getting support with medicolegal issues

You may need further advice and support to help you with medicolegal issues. Find out who should be supporting you and where to get more help.

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PLI

If you are unsure whether any actual or potential event might lead to a claim against you personally please read our PLI Claims Guide and if necessary make a PLI notification.

HCPC

If you are a registered physiotherapist: If you receive notification from the HCPC that a fitness to practise complaint has been made against you please contact your CSP Steward or the CSP directly on 0207 306 6666.

Police

Get support for workplace criminal investigation and prosecution support.

For professional witnesses:

If you work in the NHS

  • Your physiotherapy manager is your first point of support.
  • Contact the person who has asked you to be involved and ask them what support they can provide.
  • All NHS organisations have clinical governance or legal departments. Contact these departments for help.

If you work elsewhere

  • Your service /practice manger is your first point of support
  • Contact the person who has asked you to be involved and ask them what support they can provide.
  • Contact the HR or legal departments of your organisation.

If you run your own business

  • You may be responsible yourself for providing support to people who work for you.
  • You may need to seek your own external business HR or legal advice if you need specialist advice
  • The CSP is unable to assist with HR or legal support for businesses

If you are self-employed

  • Contact the physiotherapy manager/practice manager where you work.
  • You may need to seek your own external business HR or legal advice if you need specialist advice

If you work via MedCo

  • Contact MedCo or your medical reporting organisation

If you receive a patient complaint

  • You should follow your local complaints handling process.
  • The CSP is unable to assist with managing complaints for you
  • ERUS can provide workplace support if you are an employee and the complaint leads to a disciplinary investigation and/or a HCPC referral. Contact your CSP Steward or the CSP directly on 0207 306 6666

If you receive a Court summons

  • If you are expecting the summons as part of your involvement in a legal case, contact the solicitor on the case first.
  • If you are still unclear, contact the Court clerk using the details on the witness summons.
  • You must comply with any summons – do not ignore it.

If you are contacted by an insurance company

  • Check any terms of business you may have with the company to treat patients insured by them. This should set out how you may be involved and what you should do.
  • Check the credentials of those approaching you and that they have the correct authority and permissions, if required, to obtain information from you.
  • Ask for a named point of contact within the insurance company to act as your support.

If you are contacted by a case management company

  • Check any terms of business you may have with the company. This should set out how you may be involved and what you should do.
  • Check the credentials of those approaching you and that they have the correct authority and permissions, if required, to obtain information from you.
  • Ask for a named point of contact within the case management company to act as your support.
If you are contacted by the Health Care Professions Tribunal Service 
If you are contacted by the Nursing and Midwifery Council
If you are contacted by the General Medical Council

For expert witnesses

If you are an Expert Witness

  • Your work must be wholly your own work.
  • You should contact your instructing solicitor if you have any questions about your report or any case you are working on.

If you want to become an Expert Witness

If you are looking to find an Expert Witness

Still not sure?

Contact the CSP on enquiries@csp.org.uk

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