Case Worker (Registered Practitioner)

£35,304 - £37,454
Town/City Enfield E17 6BU
Payment type Per annum
Region London
Contract type Permanent contract
Closing date
Hours Full-time
Job reference 2019-38626
Type of employer Private provider
Name of employer MAXIMUS People Services

Other benefits

  • Employee Assistance Program
  • Healthcare Cash Plan
  • Pension 
  • Life Insurance

Vacancy details

MAXIMUS People Services is part of MAXIMUS UK, a global leader in health and employment services. For over a decade, we have successfully helped tens of thousands of individuals into sustainable employment, develop their skills and gain their social and economic independence. Through our training and skills programmes, we connect employers with suitable, well-prepared and motivated candidates, and offer in-work support and aftercare services to retain and develop talent from within an organisation.

Job Summary

  • To undertake exemplary case management and support of participants/customers referred to Local London Work and Health Programme, delivered in accordance with professional standards and best practice
  • To deliver a range of personal development and health-related activities, to enable and inspire individuals to achieve sustained employment and non-employment progression measures, including improving wellbeing, self-confidence and level of independence.
  • To work in partnership with a wide variety of local agencies and the embedded Local London Work and Health Programme team to provide the best support to individuals

Essential Job Duties

  • Ensuring the individual has access to the most appropriate element of the Local London Work and Health Programme service or that of another service partner, avoiding duplication
  • Supporting individuals to identify their barriers to gaining and sustaining employment
  • Helping individuals to identify goals, prioritise and plan through successful delivery and co-ownership of agreed development plans
  • Helping individuals to identify the strengths, skills and resources they already have which will enable them to make progress
  • Helping individuals to achieve and recognise the signs of positive progress
  • Providing support to individuals when they progress into work, including adaptation, rapid response and career development
  • Delivering both group and one-to-one bespoke health interventions to support individuals’ development
  • Meeting or exceeding key performance indicators and performance targets as set by the programme
  • Ensuring contract compliance through accurate data entry, completion of contractual and internal documentation and/or provider guidance
  • Making effective use of appropriate resources to ensure commerciality and value for money
  • Building strong relationships with referral partners and local health stakeholders to generate programme flow and to offer the most coordinated inclusive service to the individual
  • Liaising with treatment providers and suppliers, where necessary, to support the Participant in their employment journey
  • Ensuring that professional practice standards and “best practice” are maintained in all areas of work
  • Analyse and interpret clinical information and medical evidence, where appropriate, to support individuals to achieve their goals
  • Working well as part of a multidisciplinary team and building positive working relationships with external health stakeholders and non-clinical colleagues
  • Applying professional skills and managing own professional competence and accountability, in accordance with the NMC/HCPC Code of Conduct
  • Maintaining all relevant CPD (continuous professional development) requirements and ensuring revalidation activities are completed within appropriate timescales
  • Maximising programme outcomes by exceeding or meeting targets relevant to the focus of the role

Education and Experience Requirements


  • Performance driven and able to work in a high performance targeted environment
  • Self-starter and adaptable for outreach work with participants/customer
  • Excellent communication skills, with the ability to adapt to a wide range of communication and learning styles
  • Strong interpersonal skills, specifically around listening, questioning and building relationships
  • Influencing skills that promote commitment and action
  • Participant focused with a strong commitment to customer care
  • Disability Capability
  • Computer skills
  • Numeracy and literacy skills to facilitate management reporting
  • Strong team player with a positive and flexible approach to both work and colleagues
  • Creative problem-solving skills and a positive approach to challenging and overcoming limiting beliefs
  • Ability to plan and organise workload to meet required targets and deadlines
  • Experience of people development in an individual and group environment
  • Motivated, showing commitment to maximise achievement
  • Positive mind-set
  • Resilience
  • Self-aware
  • Valuing our people
  • Focusing on customers
  • Acting with integrity
  • Working together
  • Always learning and improving
  • Able to travel to different sites across the Borough
  • Able to work outside of normal office hours on occasions


  • Experience of working to structured targets
  • HCPC registered Physiotherapist, member of Chartered Society of Physiotherapy, recent relevant experience in an equivalent casework type role as a Physiotherapist

EEO Statement

MAXIMUS is committed to developing, maintaining and supporting a culture of equality and diversity in employment in which our employees as well as candidates for employment are treated equitably. We understand that a diverse workforce adds to our competitive advantage; and as such, we aim to ensure that job applicants do not receive less favourable treatment on the grounds of sex, race, marital status, disability, age, part-time or fixed term contract status, sexual orientation or religion, or is disadvantaged by conditions or requirements that cannot be shown to be justifiable. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.

Where reasonable, MAXIMUS will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.

How to apply

Please click on the link provide and apply via our online application system.

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