How can I empower my patients to exercise more choice and control over how their needs are met?
Be competent and confident in using both in-person and remote methods of consultation:
- The University of Plymouth's Telerehabilitation Training Checklist can help you to identify areas where you would like more training, resources or support.
Be open to and confident in using personalised care, avoiding personal preference or bias in favour of shared decision making:
- Read this Frontline article to understand why personalised care is everyone’s business.
- The Personalised Care Institute offers free courses suitable for all health and care professionals, regardless of profession or seniority, to develop skills in personalised care including a module on shared decision making.
Use the above resources to increase your knowledge of personalised care. Then consider:
- What steps can you take to start using personalised care in your practice?
- Using personalised care to select the consultation approach is just one part of the bigger picture, and can be a great place to get started.
Reflect on the points in a patient’s journey where personalised care and shared decision making could be used to select the consultation approach:
- When the first appointment is being booked, in planning how and where the patient will be assessed, what treatment approaches will be taken, and what, how and where the next steps will be.
- Do your current pathways and resources support patients to make an informed decision? Could any of the above resources support this?
- If you have administrative support at the beginning of your treatment pathway, how could you upskill the administrator to help them discuss with patients if they would prefer an in-person or remote consultation?