Read our most frequently asked questions about FCP roles in primary care.
Who employs FCPs?
Though the CSP, BMA and RCGP recognise that different models have their own benefits, on balance, they recommend that existing providers of NHS services employ FCPs. This option embeds and integrates FCPs across the MSK pathway (where they can access training and peer support). It also enables the provider to ensure service consistency and staff continuity.
As a physiotherapist, what skills do I need to work as a musculoskeletal FCP?
- FCP roles require advanced skills across many areas based upon the principles of shared decision-making and person-centered care. In England, the Musculoskeletal Core Capabilities Framework for First Point of Contact Practitioners, produced by Health Education England (HEE), sets out clear expectations for the role and can be used to inform training needs analysis and recruitment.
How should FCP roles be banded?
- FCP roles require advanced level skills to manage uncertainty and risk with a high degree of independence and autonomy. The capabilities and experience this requires strongly suggests that roles are at Band 7 Advanced Physiotherapist or Band 8a Principal. NHS and non-NHS employers should follow the Agenda for Change Job Evaluation Scheme and band profiles.
- Some services are employing a mixed-banded team approach which provides opportunities for physiotherapists to develop advanced practice knowledge and skills in primary care settings. For this to be a safe and successful model, robust governance and (Band 8a) supervision arrangements must be in place. (View an example FCP job description.)
Are there enough FCPs to meet demand?
- The CSP estimates that approximately 10,000 registered physiotherapists currently work at the recommended Bands (7-8a) and so are likely to have the advanced physiotherapy skills required for FCP. In addition, there are a number of potential MSK FCPs who could undertake further training to upskill as part of a phased rollout. FCP services are also expected to reduce referrals into triage and secondary care physiotherapy services, enabling staff to move into First Contact roles. Physiotherapy as a profession is growing across the UK with a 35% increase in Higher Education Institute pre-registration intakes since 2015. This expansion can provide backfill for mainstream MSK physiotherapy roles in order to allow clinicians with more advanced skills to adopt FCP roles.
What title should FCPs use with patients?
The CSP recommends always using ‘physiotherapist’ as part of the job title (e.g. first contact physiotherapist). This ensures that patients are fully informed about who they are seeing. As a protected title, the use of ‘physiotherapist’ requires individuals to be registered and regulated by the HCPC. This safeguards patients’ interests and safety, and upholds public protection.
Does an FCP have to be able to independently prescribe or inject?
Whilst most FCPs have undertaken the required post-registration training in medicines management (including prescribing and injection therapy), these tasks are not a prerequisite for first contact roles. However, FCP job specifications can vary due to local staffing, funding and capabilities.