‘Measure up’ on quality physios told

CSP members need to become familiar with newly published ‘quality indicators’, designed to improve care for patients, says the Society.

And they must work with colleagues to develop more indicators so that physiotherapy’s contribution to quality care is not overlooked. The NHS Information Centre has published the first list of indicators, with more to follow over the next three to five years. Most of the 232 indicators cover the acute sector. They come under three headings: patient safety, effectiveness and patient experience, which comprise the definition of high quality care in health minister Lord Darzi’s 2008 report, High Quality Care for All. The list follows a period of consultation, including an online survey that found more than 400 acute care indicators were already in use in parts of the NHS. These have been whittled down through a selection process, sponsored by five royal colleges and the British Cardiovascular Society. The views of frontline NHS staff were also canvassed. Lord Darzi said the initial list was the start of a NHS-wide resource that would challenge and stimulate staff to drive up the quality of care. Under the ‘effectiveness’ heading, indicators are broken down into the care pathways identified in the NHS Next Stage Review report. For long-term conditions, one indicator of effectiveness is ‘participation rates in the cardiac rehabilitation audit’. CSP head of public affairs and policy development Gary Robjent said new indicators would be produced that were pertinent to the primary and community care settings. He urged CSP members at all levels, from associates to consultants, to ‘engage and help develop them’, because they could measure how their services were having an impact. He told Frontline: ‘The CSP along with other allied health professional bodies is seeking to work with the Department of Health to make sure the indicators are meaningful and reflect the contribution of AHPs within a number of the health and well-being pathways. ‘Members will find it useful to familiarise themselves with the NHS Information Centre as the authorative source for health and social care information for England.’ Mr Robjent said there was otherwise a danger of the profession losing out ‘because we won’t be demonstrating the worth, in terms of performance of some of the innovative services out there’.   Further information www.ic.nhs.uk/mqi
Matthew Limb

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