The Chartered Society of Physiotherapy The Chartered Society of Physiotherapy

Work health

Key Points

There is a growing drive to reduce current levels of sickness-related work absence and incapacity benefit claims.

These are most commonly caused by musculoskeletal conditions and disorders such as stress, many of which are exacerbated by staying off work.

Physiotherapists have a central role to play in helping people to return to work and to manage their own health going forward.

  • Musculoskeletal conditions and common mental health problems are the major causes of absence from work and benefit claims due to ill health. Musculoskeletal conditions comprise about 55 per cent of all work-related illness. A further 30 per cent is caused by common mental health problems such as stress.(1) Both these types of condition benefit from physiotherapists' biopsychosocial approach to healthcare, which combines mental wellbeing with physical rehabilitation, encouraging a more relaxed or positive outlook to improve physical health outcomes.
  • There are substantial levels of sickness-related absence across the UK. Sickness absence cost the UK an estimated £19.9 billion in 2007.(2) The drive to tackle sickness absence aims not only to reduce pressure on public funding, but also to improve people's health, wellbeing and quality of life, and tackle poverty and social exclusion.(3)
  • A growing body of evidence shows that on the whole, work is good for physical health, mental health and wellbeing, and that those in better health earn more and are more likely to be in work than those with poorer health.(4) In 2009, the Chartered Society of Physiotherapy joined other healthcare leaders in signing a consensus statement committing to promote the link between good health and 'good work' (defined as work that is healthy and safe, in which the individual has some influence over how tasks are carried out, and that provides a sense of self-worth).(3)
  • There is a growing recognition that sickness absence is best tackled by services that are more proactive in promoting healthy lifestyles, preventing illness, and early intervention.(5) Physiotherapists already follow this model, by working at every stage of the care system, from offering prevention advice to providing therapy and rehabilitation, and empowering individuals to maintain their own health going forward.
  • The Dame Carol Black report 'Working for a Healthier Tomorrow' found that "early, regular and sensitive contact with employees during sickness absences can be a key factor in enabling an early return to work".(6) It argues that comprehensive service reform should be combined with a cultural shift in workplaces across the economy. Employers should play a more proactive role to ensure that their staff receive early access to the help they need, while individuals should take more responsibility for managing their own health.
  • As the UK's largest employer and a significant user of public funds, there has been a particular focus on promoting health within the NHS. The NHS workforce in England has above-average levels of sickness-related absence, at 10.7 days per year. Nearly half of this absence is due to musculoskeletal disorders, and more than a quarter to stress, depression and anxiety.(7) In Wales, the figure is even higher, at around 14 days per year.(8) The Government is keen to reduce these levels in order to improve staff health and quality of care and to enable the NHS to act as a role model for other employers.
  • The UK government has committed to a new Fit for Work scheme – an integrated service enabling people who are not working due to ill health to be referred quickly to a range of services such as physiotherapy and psychological therapies, to help them back to appropriate work as quickly as possible. As part of the scheme, 10 pilot sites across England are trialling initiatives to help people who are off sick.
  • Doctors are now completing the 'statement of fitness to work' which has recently replaced the sick note in England.

Implications

  • Physiotherapists have known for some time that many health problems are improved by remaining mobile and staying in work, but this information has been slow to filter through to the public. The recent findings provide an even stronger basis for the need to emphasise that remaining in work is usually in people's best interests in the long term – not only physically, but also emotionally and in terms of practicalities such as income. For more information, read the consensus statement (to which the CSP has signed up) committing to promote the link between good health and 'good work'.
  • The Dame Carol Black report 'Working for a Healthier Tomorrow' argues for the need for workforce health and wellbeing to be included in training and education for health professionals.(3)
  • Where the issue is tackled through approaches such as rapid-access referral, these will require new ways of working, including increased joint working with a range of healthcare professionals, to help people remain actively involved in work where possible. This will mean working more closely with other allied heath professionals in primary care and community settings in future.
  • The focus on workplace health and well being presents an opportunity for physiotherapists to take a lead in their local areas in promoting health and wellbeing within the workplace.
  • Devolution provides a divergence of approaches. England has put 'self-referral' into the NHS operating framework for 2010/11, but there are good practice approaches and initiatives in all four parts of the UK, which physiotherapists can learn from and use as examples in lobbying for further improvements.

News & Comment

Background

The drive to reduce sickness-related work absence is part of a wider move to make the NHS less a 'sickness service' and more a 'health service' that is increasingly focused around individual responsibility for personal health and wellbeing, as set out in the Wanless report.(9) Physiotherapy, with its solution-focused, person-centred approach, is ideally placed to play a key role in the new approach to occupational health. Physiotherapy assesses problems both in the clinical and workplace settings, to provide the most functional solutions for long-term benefit.

The focus on improving the health of the working population comes at a time when 'lifestyle conditions' such as musculoskeletal disorders are on the rise. These health problems account for around two-thirds of long-term sickness absence and incapacity benefit claims. Physiotherapists, along with other allied health professionals, can play a central role in helping people to prevent these conditions from developing, or to adopt strategies to self-manage them effectively.

A further factor in sickness absence is that notions of what constitutes 'fitness to work' have changed over time. Recent evidence shows what physiotherapists have known for some time – that most people with acute musculoskeletal episodes recover more quickly if they have rapid access to physiotherapy and then continue to carry out suitable work activities through their recovery.(10)

Many people on long-term sickness absence develop mental health problems such as depression, or secondary musculoskeletal disorders, as a result of muscle weakness and general debility. Sickness absence can become a vicious circle in which the person's condition deteriorates, or simply remains static.

A key ingredient in the proposals for reform is rapid access to services. Prompt intervention can reduce the need for interventions in the longer term, help prevent long-term problems developing, and encourage individuals to take responsibility for their own health. But rapid access is not widely available. By the time the individual has been referred to physiotherapy, they may already have progressed from short-term to long-term sickness absence.

However, this is beginning to change. We are seeing a growing number of examples of individual employers offering their staff rapid referral and self-referral, both in the public and private sectors. The results have been overwhelmingly positive, showing increased personal motivation and responsibility in managing disorders. In England, the NHS has incorporated patient self-referral to NHS allied health professional services into its operating framework for 2009/10(11), and we expect to see more of this way of working in future.

Action Points

  • Take some time to understand the government drivers in this area and how they impact on physiotherapy in your area. For details, see the section for your own country.
  • Explore wider opportunities for mechanical diagnosis and therapy work within your local service.
  • Compile information to support the business case for physiotherapy, drawing on the documents discussed in this summary. The report by Dr Steve Boorman 'NHS Health and well-being review' is focused on England but contains information that can usefully be adapted to other contexts.(5)
  • Consider the local need for a rapid access service for employees within your place of work.
  • Advise clients to stay in work or return to work wherever appropriate.

CSP members in the workplace

Physios themselves are susceptible to a range of health conditions caused by the nature of their work, particularly musculoskeletal problems.

The CSP Employment Relations and Union Services (ERUS) has produced a series of briefing papers for CSP safety representatives and members highlighting a range of health issues and advice on how to ensure that appropriate support is provided in the workplace. Topics include stress, manual handling, RSI, musculoskeletal disorders and infection risks.

See more health and safety information in our union support section.

References

  1. Black C. Working for a healthier tomorrow. Dame Carol Black's review of the health of Britain's working age population. London: TSO; 2008. p 41.
  2. Confederation of British Industry. Workplace absence rises amid concerns over long-term sickness (news release). London: Confederation of British Industry; 2007.
  3. Black C. Working for a healthier tomorrow. Dame Carol Black's review of the health of Britain's working age population. London: TSO; 2008. p 41.
  4. Waddell G, Burton AK. Is work good for your health and well-being? London: TSO; 2006.
  5. Boorman S. NHS health and well-being: final report. London: Department of Health; 2009.
  6. Black C. Working for a healthier tomorrow. Dame Carol Black's review of the health of Britain's working age population. London: TSO; 2008. p 41.
  7. Boorman S. NHS health and well-being: interim report. London: Department of Health; 2009.
  8. Colman J. The management of sickness absence by NHS Wales: follow-up report. Cardiff: National Audit Office Wales; 2009. p 15.
  9. Wanless D. Securing our future health: taking a long-term view. Final report. London: HM Treasury; 2002.
  10. Department of Health. The musculoskeletal services framework: a joint responsibility: doing it differently. London: Department of Health; 2006.
  11. Department of Health. The NHS in England: The operating framework for 2009/10. London: Department of Health; 2009.
  12. Department of Work and Pensions. Statistical summary [March 2010]. Department of Work and Pensions 2010.
  13. Darzi A. High quality care for all: NHS Next Stage Review final report. Cmd 7432. London: Department of Health; 2008.
  14. Department of Health. A high quality workforce: NHS Next Stage review. London: Department of Health; 2008.
  15. Chartered Society of Physiotherapy. Making physiotherapy count: a range of quality assured services. Compiled as a part of the Sharing Effective Physiotherapy Practice Project. London: The Chartered Society of Physiotherapy; 2004. p 16
  16. Department of Finance and Personnel. Analysis of sickness absence in the Northern Ireland Departments 2008/2009. Belfast: Northern Ireland Statistics and Research Agency; 2009.
  17. Department of Health Social Services and Public Safety. Investing for health. Belfast: The Department of Health, Social Services and Public Safety; 2002.
  18. Department of Health Social Services & Public Safety. Working for health: a long-term workplace health strategy for Northern Ireland. Belfast: Department of Health, Social Services & Public Safety; 2003.
  19. Department of Work and Pensions. Raising expectations and increasing support: reforming welfare for the future Cmd 7506. London: Department of Work and Pensions; 2008.
  20. Scottish Executive. Improving health in Scotland – the challenge Edinburgh: Scottish Executive; 2003.
  21. NHS sickness absence rates 'must fall further'. HSJ. 2009; (12 October 2009).
  22. Welsh Assembly Government. Health at work
  23. Welsh Assembly Government. Working for a healthier tomorrow: the Welsh Assembly Government's response. Cardiff: Welsh Assembly Government; 2008.

Links

Your message will be:

I thought you might be interested in this page on the Chartered Society of Physiotherapy website.