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Legal services

As a member, enjoy the benefits of CSP legal services and those provided by personal injury law firm Thompsons.

File 143623Thompsons solicitors provide a range of legal services to members and their immediate family, some of which are free.

The CSP provides legal services to members with regards employment law, copyright advice, and criminal investigation and prosecution.

Thompsons legal services

Learn more about legal concepts

The CSP's Jess Belmonte and Jo Seery of Thompsons talk through TUPE, reasonable adjustments and early conciliation in three special videos further down this page.

Personal injury services
Benefit from a free personal injury scheme that covers any personal injury. Thompsons' success rate in personal injury cases is over 98 per cent. You should call Thompsons' freephone number in order to start a compensation claim following any accident, whether it occurred at or away from work.

Any such claim should be made immediately as there are strict time limits in place to make any personal injury claim. Thompsons will keep the relevant ERUS officer informed of details of any claims. Your relatives can also access the personal injury service but for non-work related personal injury claims only.

Road traffic accidents
You and members of your family are entitled to free legal assistance in pursuing a compensation claim for any injury sustained on the roads, whether as a driver, passenger (including public transport), pedestrian or cyclist.

Holiday injuries
Access free legal advice for any accident abroad. Where it is possible to pursue a claim through the courts in the UK (which is the case with most package holiday claims as the contract was made here in the UK), the legal representation is free to you and your family. If it is necessary to sue abroad then Thompsons will, where they can, advise on lawyers who may be able to help in that country.

Free legal advice on non-employment matters
Take advantage of a 30-minute free legal advice service from experienced advisors on any issue of law (except employment law, where you must contact your CSP steward or SNO). Examples of non-work related issues that may arise and be dealt with by Thompsons are consumer disputes, road rage incidents, and disputes between neighbours over garden fence boundaries.

Take advantage of Thompsons' highly competitive conveyancing package when selling or buying your home or property.

Wills and probate
Thompsons offer competitively priced services for CSP members and your spouse or partner.

Contact Thompsons by phone on 08000 224 224 or via their website. Their website also has free legal guides and other resources to download.

CSP legal services

Please note that the society reserves the right to decide in respect to each case whether to support the individual member and, if so, to what level. There is unfortunately no automatic right to advice and representation.

CSP legal services (which can only be accessed via Employment Relations & Union Services ) are:

  • Employment law advice and representation: contact your local steward for initial support and information. If you have no steward at your workplace, then call CSP enquiries on 020 7306 6666 and you will be referred on to your senior negotiating officer.
  • Criminal investigation and prosecution: if you face criminal investigation or prosecution arising out of your work call 020 7306 6666 and you will be referred to the CSP's national legal officer.
  • Copyright advice: members benefit from free initial advice in respect of copyright matters and special terms for any matters that need work beyond initial advice. Contact 020 7306 6666 and ask for the CSP's national legal officer.

Video training

Learn about Transfer of Undertakings (TUPE), Reasonable adjustments and Early conciliation in three training videos. The CSP's Jess Belmonte and Jo Seery of Thompsons talk through these major legal concepts.

Transfer of Undertakings (Protection of Employment)

Learn about the 2014 changes to TUPE legislation in England, Wales, and Scotland. The video is aimed at CSP stewards.

Transfer of Undertakings (Protection of Employment) from on Vimeo

Learning objectives
After working through the video and related documents you should:

  • be clear on the main changes arising from the new Collective Redundancies and Transfer of Undertaking (Protection of Employment) regulations in England, Scotland and Wales
  • understand the impact on changes to contracts and when an ETO reason will apply
  • be able to explain the impact of the new regulations in a range of situations including unfair dismissal, change to a collective agreement and a change to the place of work
  • understand the impact on the duty to inform and consult
  • understand the impact on collective consultation rights for redundancy
  • be clear on what action stewards and members should take when facing a TUPE transfer

In light of what you have learned, consider the advice you could give to the CSP members in the case study.

Reasonable adjustments for workers with disabilities

Learn about the concept of reasonable adjustments for workers with disabilities. The video is aimed at CSP stewards, health and safety reps and members.

Reasonable adjustments for workers with disabilities from on Vimeo

Learning objectives
The video above and the documents below have the following learning objectives. After working through the video and related documents you should:

  • be clear on the legal definition of a reasonable adjustment and who it applies to
  • understand what could constitute a reasonable adjustment in the workplace
  • be able to explain what steps members should take if they feel a reasonable adjustment is required (CSP reps)
  • understand how to proceed if a reasonable adjustment has not been made, and the legal remedies available

If you are using the video as a learning resource, take some time to look at the quiz and case study. And in light of what you have learned, consider the advice you could give to the CSP member.

Early conciliation

This video explains the new requirement to contact ACAS for 'early conciliation' prior to making a claim at the employment tribunal. This video is aimed at CSP members.

Early Conciliation from on Vimeo

Learning objectives
Following viewing of the Early Conciliation video you should:

  • understand what early conciliation means and when it came into force
  • be clear about when early conciliation applies
  • understand more about when to contact the CSP steward if there is a problem in the workplace
  • understand how to contact ACAS and the procedure to follow
  • understand the time limit for employment tribunal claims


More from the CSP

Last reviewed

1 September 2017
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