The Chartered Society of Physiotherapy The Chartered Society of Physiotherapy


View your shopping cart.

Quality Assurance Standards

The Quality Assurance Standards are for all CSP members: qualified, associates and students.

File 109789

The Quality Assurance Standards are divided into ten sections, with the full criteria and audit tool available under each section.

The cornerstone of our professionalism, the standards (found on the left-hand menu and also in the table below) have been developed alongside the quality assurance audit tool to promote and assure quality in clinical practice and service delivery. 

The standards aim to support CSP members in assuring and demonstrating the standard of physiotherapy care and services, while helping them deliver safe and effective services.

The standards also provide a marker for CSP members and those who purchase or use physiotherapy services on which to assess the standard of a local physiotherapy service or care.

The CSP welcomes feedback on any aspect of the Quality Assurance Standards. Please email the society to begin.

CSP members are expected to meet the professional values as found in the CSP Code of Professional Values and Behaviour.

The quality assurance standards and audit tool aim to help members meet the code, while meeting the requirements of the Health and Care Professions Council as set out in the following:

The Quality Assurance standards

The Quality Assurance Standards are divided into ten sections. Full criteria can be found within each section.

Section 1

Autonomy and accountability

Section 2

Delivering a safe and effective service

Section 3

Learning and development

Section 4

Working in partnership

Section 5


Section 6

Record keeping and information governance

Section 7


Section 8

Physiotherapy management and treatment

Section 9

Evaluation of clinical care and services

Section 10

Promoting, marketing and advertising physiotherapy


Back to top