The Chartered Society of Physiotherapy The Chartered Society of Physiotherapy


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CSP PLI scheme

All physiotherapists must have appropriate indemnity as a condition of their registration with the Health and Care Professions Council (HCPC). All members of the CSP, except categories Q-overseas and C-non-practising, benefit from the CSP professional liability insurance (PLI) scheme. It is your responsibility to understand the terms and conditions of the scheme by reading the full policy documents.

The basics

The CSP PLI scheme provides two separate insurance policies for you:

  • Medical Malpractice Insurance. This covers claims for personal injury to your patients arising from your work e.g. failing to assess and treat properly or harming your patient with your treatment
  • Public Liability Insurance. This covers non-personal injury claims that are not associated with your treatments e.g. slips, trips and falls coming in and out of your clinic

At a glance

The scheme covers you for all your individual physiotherapy work:

  • for all activities within the scope of physiotherapy practice – there is no list of ‘included’ activities but the treatment of animals and some professional footballers  are excluded
  • wherever you work– hospital, clinic, gyms, sports venues, patient’s homes and anywhere else that you work with your patients
  • whether you are full or part time
  • if you have more than one place or type of work -e.g. you mix NHS work with other work
  • if you work in healthcare, education or social care settings for paid, unpaid and voluntary work
  • for 'return to practice' and student work experience placements
  • undertaken in the UK, and allows you to work overseas (but not USA, Canada or Australia) for up to 180 days without needing extra insurance.

Separate insurance may be required for some types of corporate entities and businesses formed by members. The CSP scheme is not business insurance.

Separate insurance is required if you are not working within the scope of physiotherapy practice. If you are not sure whether you are doing any given activity as a physiotherapist see our Scope pages.

Terms, conditions and exclusions to the scheme apply. You must read the policy documents to understand what these are and whether they affect your work. If you need other types of insurance contact Graybrook for advice.

Need a copy of your insurance certificates?

If you need a copy of your CSP PLI certificates please contact the Enquiry Handling Unit on 020 7306 6666 or with your CSP membership number and we will arrange for them to be e-mailed to you. If you need a copy of your insurance policy wordings, please print off a copy of the documents below.

Need to make a PLI notification?

You must tell the insurers about certain events. Read the PLI Claims Notification Guide.This will tell you what to do. Then follow the advice of Graybrooks and the insurers for what to do next. They will help you manage the event and if necessary act on your behalf. You do not need the consent of the patient to provide their personal details when filling in the PLI notification form (Data Protection Act s35(2)). Please do not send the CSP any patient identifiable information, physiotherapy records or solicitor’s letters sent to you under any circumstances.

Membership categories and PLI cover

You must ensure that you are in the right CSP membership category. Please note:

  • Full Practising:  You must have an HCPC number to be in category B or BE. If you are in the subcategory BE you must also have parallel teaching union membership. If you are not a member of a teaching union you must move to category B.
  • Associate: This includes overseas qualified physiotherapists undergoing a ‘period of adaptation’, and UK qualified physiotherapists undergoing ‘return to practise’ who do not yet hold an HCPC number. When you have your HCPC number you must move to a new relevant category. You must be undertaking physiotherapy activities and have your work solely delegated to you by a registered Physiotherapist or other registered health professional. If you are doing non-delegated tasks or seeing patients without referral from a physiotherapist or other health professional, then this work will not be covered by the scheme and you will need to find alternative insurance.
  • Retired: For those who have stopped working completely. Reduced cover for strictly ‘non-practising’ activities such as speaking engagements. If you wish to offer any form of clinical knowledge, skills and/or experience such as direct practice, lecturing or voluntary work you must remain on the HCPC register and in the full-practising CSP membership category.

Key information

Insurer  The MPLC Ltd on behalf of certain Lloyds Underwriters.
Limits of Indemnity £5 million in any one claim with an overall limit of £10million in respect of all claims in any one period of insurance per member.
Basis of cover Claims made (claims must be reported during the currency of the policy).

Retroactive Cover

Work undertaken from the date of CSP membership is included.
Run Off Provided for members who leave the CSP /retire from practice provided the CSP continues to purchase a PLI scheme for members and the claim arises from work done by an individual whilst they were a CSP member.
Excess None. Members do not have to make any contribution to the costs of a claim.
Beneficiaries The CSP is the policy holder. Individual CSP members resident in the UK benefit from the scheme.
What's covered  All work within the scope of physiotherapy practice but excluding the treatment of animals and certain professional footballers.


Note: In the event of any dispute the full policy wording overrides any information contained in these webpages and the underwriters are the final arbiters of any decision to offer members cover under the policy based on their individual circumstances.

Key documents

  1. The Full policy wording of the CSP PLI (medical malpractice) scheme 2016-17
    This document provides the full terms and conditions of the medical malpractice and professional indemnity policy. As with all insurance policies, you should read and understand the policy and talk to the CSP brokers if you have any concerns
  2. Full policy schedule of the CSP public liability scheme 2016-17
    This document provides the full terms and conditions of the public liability insurance policy. As with all insurance policies, you should read and understand the policy and talk to the CSP brokers if you have any concerns
  3. The summary of members PLI insurance scheme 2016-17
    This document provides the key points of the CSP scheme to help you understand what is covered under the CSP scheme
  4. CSP PLI claims notification guide 2016-17
    Sets out the procedures for claims notification to ensure expert help is engaged early.

Further information

The CSP is not regulated by the Financial Conduct Authority (FCA) to give insurance advice.
For specific insurance related enquiries you can contact the CSP insurance brokers:

Graybrook Insurance Brokers Ltd
8 Chandlers Way
South Woodham Ferrers
Essex CM3 5TB
01245 321185


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