The Chartered Society of Physiotherapy The Chartered Society of Physiotherapy


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Waiting times for PIP assessments must be cut, says CSP

CSP press release published on 27 February 2014

The Chartered Society of Physiotherapy has responded to a new report from the National Audit Office into how the contract to provide assessments for the Personal Independence Payment has been implemented.

Professor Karen Middleton, chief executive of the CSP, said: “It is a concern that people are waiting so long for an assessment and then the result of their claim.

“Delays must be kept to a minimum to ensure people who qualify get the support they need to continue living independently and avoid any deterioration in their condition.

“The CSP worked with the DWP and its contractors to ensure the assessments themselves are an improvement on those used in the past for other benefits.

“While the priority now must be to cut waiting times, as the NAO report notes it is important that the quality of assessments is not compromised in pursuit of this goal.

“The CSP will continue to engage with all parties to ensure the overall system is as fair and effective as possible for everyone involved.”

For further media information about the CSP please call the CSP press office on 020 7306 1111, email

Out of hours please call Becca Bryant, head of press and PR (job-share) on 079172 40819, Jennie Edmondson, head of press and PR (job share) on 07786 332197, Jon Ryan, senior media adviser, on 07917 091200 or Laura Boyd, PR and social media officer, on 07766 994141.



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