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IPPR says peer support and online access to NHS patient records key to ‘whole person care’

8 January 2014 - 10:03am

Peer support is an essential part of ‘whole person care’, according to a report by the Institute for Public Policy Research (IPPR).


Download the report below

The document, titled Towards Whole Person Care, says peer support can be cost effective and improve outcomes for people with long-term conditions.

‘Peer support can make it possible to tap into the expertise of thousands of other people who are learning how to manage the same condition,’ according to the IPPR, which describes itself as a ‘progressive think tank’.

Reviewing the case for change in England’s health and care system, the report calls for the development of local models of person-centred care.

It also calls for:

  • a single point of contact for all care needs
  • online access to personal health and care records, and the ability to share these
  • a personalised care plan covering health and social care
  • the option of a personal budget, where this is helpful

Commenting on the report, CSP professional adviser Eve Jenner said physiotherapy-led rehabilitation and enabling programmes give people opportunities to meet others with similar conditions. They can also receive professional and peer support and gain encouragement to self-manage their condition.

These programmes could include pain management, cardiac rehabilitation and falls groups.

Ms Jenner said physiotherapists were well placed to support whole person care.

‘They can act as single point of contact, care coordinators or as part of a team of health and social care professionals providing holistic assessment and treatment to people with long-term conditions,’ she added.

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