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CSP calls for better management training to deal with bullying in the NHS

13 September 2013 - 4:05pm

CSP national health and safety officer Donna Steele said she was ‘disappointed but not surprised’ at the findings of a Chartered Institute of Personnel and Development (CIPD) survey which shows that one healthcare worker in five has been bullied at work.


CSP national health and safety officer Donna Steele   photo: Charlie Milligan

‘Unfortunately, the CIPD’s findings reveal that the NHS has made no improvement in tackling bullying over the past two years,’ she said.

‘And with posts being frozen and staff under increased pressure, this sort of behaviour looks set to continue.’

Ms Steele called for the health service to deploy effective, well-trained managers who understand and care about the health and wellbeing of their staff, in order to tackle bullying.

The findings are the result of a survey conducted by CIPD in April of more than 1,000 health sector workers, including 300 health-related professionals, 247 nurses and 48 doctors.

The results, published on 9 September, show that one in five of those interviewed had been pressured into behaving in ways they believed to be bad for patient care.

Only 58 per cent said they would be confident about escalating a concern they had over the quality of patient care to senior managers.

Slightly fewer (55 per cent) said the best way to improve patient care in the NHS is through better engagement and consultation with staff.

Physiotherapy staff who are being bullied or unfairly pressured at work should seek the support and advice of their CSP representatives, said Ms Steele.

The society’s advice sheets for members on bullying and stress at work are available below.

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