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Excellence award for assistant

9 November 2010 - 2:10pm

An NHS hospital has awarded physiotherapy assistant Susan Hughes an excellence in patient care award.

Susan Hughes (pictured) works alongside the Gloucestershire Royal hospital physiotherapy team on surgical wards, and has particular responsibility for amputee patients.


She runs a twice weekly exercise group for both inpatients and outpatients where she supervises patients’ rehabilitation to either wheelchair independence or walking with a prosthetic limb.

Amputee rehabilitation

Susan Hughes was one of the first assistants to join the clinical network British Association of Chartered Physiotherapists in Amputee Rehabilitation.

Susan Hughes has been praised by colleagues for her work in helping to develop a spirit of camaraderie amongst patient groups, and with helping people to cope with life changing surgery.

Physiotherapist Gill Donovan said: ‘I have seen her passion and dedication to this group of patients develop.’

Taking a holistic approach 

The Excellence in Patient Care award singles out individuals or teams who have gone the ‘extra mile’ to improve the experience of patients within their care.

Susan Hughes takes a holistic approach to her patients. She involves their families in the rehabilitation process. She has also set up an amputee ‘buddy’ service for individuals who are facing amputation.

Those who nominated Susan Hughes for the award singled out the ‘essential emotional support’ that she provides, and her ‘caring nature’.

Susan Hughes said: ‘It is an honour to be recognised for the work that I do with this specialist patient group.’


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