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Direct access schemes will help reduce patient absenteeism, says CSP

5 July 2005 - 9:10am

The CSP responds to the survey by the Developing Patient Partnerships and the Institute of Healthcare Management, which highlights patients are costing the health service millions every year by failing to turn up for appointments with family doctors.

Responding to the survey by the Developing Patient Partnerships and the Institute of Healthcare Management, which highlights patients are costing the health service millions every year by failing to turn up for appointments with family doctors,

Sue Hayward-Giles, Chartered Society of Physiotherapy Member Networks & Relations, said: 'Only by physiotherapists and patients working in partnership can we make the situation better. Patients have a responsibility to turn up for their appointments but the health service has a responsibility to provide a system that is flexible and convenient.

'Putting patients in the driving seat is the way forward. Creating direct access schemes can give patients more opportunity to make an appointment they can keep as it will be in a place they want and in the time they need it.'

 

ENDS

 

 

For further information contact the CSP press office on 0207 306 6616/6628/6163.

The CSP is the professional, educational and trade union body for the country's 43, 000 chartered physiotherapists, physiotherapy students and assistants. For previous releases, visit: www.csp.org.uk/mediagovernment/mediareleases

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